Contact Us

We’d love to hear from you! Whether you have a question, feedback, a tool suggestion, or need technical support, our team at Horizon Pocket is here to help. Your input helps us improve our services and create better tools for everyone.

Get In Touch

What Can We Help You With?

We welcome all types of inquiries, including:

• Technical Support: Experiencing issues with a tool? Let us know the problem and we’ll investigate
• Bug Reports: Found an error or unexpected behavior? Report it so we can fix it quickly
• Feature Requests: Have an idea for improving an existing tool? We’re all ears
• New Tool Suggestions: Need a tool we don’t have yet? Suggest it and we might build it
• General Feedback: Share your thoughts on what we’re doing right or what needs improvement
• Partnership Inquiries: Interested in collaboration or integration opportunities
• Media & Press: Questions from journalists, bloggers, or content creators
• Business Inquiries: Professional collaboration proposals

Before You Contact Us

To help us assist you more efficiently, please check if your question might be answered in our existing resources:

When Contacting Us, Please Include:

To help us respond more effectively, please provide the following information when relevant:

• Your Name: How should we address you in our response?
• Email Address: Where can we send our reply?
• Subject: A brief description of your inquiry (e.g., “Bug Report – Currency Converter”)
• Detailed Description: Explain your question, issue, or suggestion clearly
• Tool Name: Which specific tool are you asking about?
• Device & Browser: For technical issues, mention your device (mobile/desktop) and browser (Chrome, Safari, Firefox, etc.)
• Screenshots (if applicable): Visual examples help us understand issues faster
• Steps to Reproduce: For bugs, describe what you did before the problem occurred

Response Times

We value your time and strive to respond to all inquiries promptly:

Feature Request & Tool Suggestions

Your ideas drive our development! We actively listen to user suggestions and frequently build tools based on community requests. When suggesting a new tool or feature, please tell us:

• What problem would this tool solve?
• Who would benefit from it?
• Are there similar tools you’ve seen elsewhere that we could improve upon?
• Any specific features or functionality you’d like to see?

While we can’t guarantee every suggestion will be implemented, we carefully consider all feedback when planning our roadmap.

Report Security Issues

If you’ve discovered a security vulnerability or privacy concern on our website, please contact us immediately at contact@horizonpocket.com with “SECURITY” in the subject line. We take security seriously and will investigate all reports promptly.

We’re Here to Help

At Horizon Pocket, we believe in building more than just tools—we’re building a community. Your feedback, whether it’s praise, criticism, or suggestions, helps us create better experiences for everyone. Don’t hesitate to reach out. Every message is read and valued.

Thank you for being part of the Horizon Pocket community. Together, we’re making powerful tools accessible to everyone, everywhere.